Fidelity Recruitment 2018 | Associate Systems Engineer | B.E/B.Tech | Bangalore

0

Fidelity Recruitment scheduled to hire Associate Systems Engineer and Associate Business Analyst for B.E/B.Tech graduates at Bangalore Office. The detailed eligibility and application process are given below.

Fidelity RecruitmentFidelity Recruitment Details:

Fidelity Recruitment for Associate Systems Engineer:

Job RoleAssociate Systems Engineer – Techline
QualificationB.E/B.Tech
Experience1-2.5 Years
Job LocationBangalore
Last dateASAP


Detailed Eligibility:


Over 400 active jobs every month for B.E/B.Tech Graduates:- Register Now
  • Bachelor’s Degree (±16 years of full time education)
  • Preferred with 1 – 2.5 years of call taking experience in Helpdesk/Call centre background
  • Excellent Knowledge of PC Hardware and Software troubleshooting.
  • Knowledge on Microsoft Office Troubleshooting.
  • Internet Browser, Wireless, VPN, Mac, IPad, IPhone troubleshooting skills are preferred.
  • English language proficiency, both written and oral
  • Good interpersonal skills
  • Willing to work in Shifts
  • Based on projected call volumes, could be expected to work India holidays. Working on US holidays is handled on a rotational basis.

Job Description:

  • Operating 24 x 7, Act as a single point of contact by providing high degree of customer service by resolving queries/issues within SLA.
  • Troubleshooting of Laptops, Desktops, mobile devices, Virtual Desktop, Fidelity applications etc by appropriate usage of Knowledge management.
  • Flexibility on taking calls/chats and provide resolution within AHT

How to apply Fidelity Recruitment?

Interested and eligible candidates can apply in online by the following link as soon as possible.

To Apply: Click here


Fidelity Recruitment for Associate Business Analyst:

Job RoleAssociate Business Analyst
QualificationB.E/B.Tech
Experience0-2 years
Job LocationBangalore
Last dateASAP


Detailed Eligibility:

  • Engineering Degree
  • 0 – 1 years of experience for Trainee BA /SE Position
  • 1.5 – 2 years of experience for ABA/ASE Position

Candidate Description:

  • Strong Communication abilities
  • Organization and Prioritization
  • Troubleshooting and Debugging skills
  • Strong analytical and logical skills
  • Ability to analyze trends and recommend improvements
  • Expertise in ETL and ability to perform mass data operations
  • Expertise in generating reports & dashboards, deriving trends from data
  • Expertise with SQL, PL/SQL
  • Expertise in RDBMS preferably Oracle/MS SQL Server
  • Experience in Object Oriented programming
  • Expertise in Microsoft Excel functions, VBA for Excel/Access

Job Description:

  • Deliver exceptional front-line support
  • Own end user inquiries from initial report through resolution. These inquiries could be questions about how to use the system, updating locked fields, incidents, reporting/dashboard creation, and mass data operations.
  • Provide timely status updates, issue resolutions, and step-by-step instructions on usability questions
  • Collaborate with Product, Execution, and other support teams to resolve or escalate user inquiries
  • Document new solutions for knowledge base and update existing knowledge articles as needed.
  • Execute support projects such as data analysis, data cleansing, and creating reports.
  • Based on support queue trends, make recommendations for innovation and automation to reduce volume.
  • Partner with product and execution teams to stay current on product updates.

How to apply Fidelity Recruitment?

Interested and Eligible candidates can apply in online by the following link as soon as possible.


Over 400 active jobs every month for B.E/B.Tech Graduates:- Register Now

To Apply: Click here