Enphase Energy Recruitment 2024 – Enphase Energy is scheduled to hire for the Customer Support Engineer roles. Candidates with B.E/B.Tech qualifications are required to apply for these positions. Candidates looking for jobs in Bengaluru can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Interested candidates can apply here –> Wipro Jobs.
Enphase Energy is a global energy technology company and leading solar, battery, and electric vehicle charging products provider. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest-growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
Enphase Energy Recruitment 2024:
| Job Role | Customer Support Engineer |
| Job Category | Core Jobs |
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Customer Support Engineer (New College Graduates):
Who you are and what you bring:
- Should be a Graduate – B.E/B.Tech
- New College Graduates / Freshers, with 60% and above in 10th & 12th, 70% and above in graduation only would be considered for the role. Scores are mandatory to be shared along with the resume
- Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers
- Strong verbal and written communication skills in English
- Computer literate (PC skills essential, Mac OS desirable)
- A general understanding of electrical concepts, AC & DC circuits, and an electrical or electronics background would be highly desirable
- BE Electrical
- Exposure to solar/PV-related environments
What you will do:
- Enphase support teams work 24*7 and 365 days a year. The candidate will be required to answer inbound Emails / Chats / Phone calls from Enphase customers during assigned hours, willing to work on weekends & night (9:00 PM & 11:00 PM) shifts
- Conducting remote troubleshooting of Enphase products.
- Troubleshooting, approving and executing warranty claims.
- Providing pre-sales information about Enphase products.
- Assisting with the activation of new Enphase sites as needed.
- Documenting all activity in a central CRM/Help Desk software platform.
- Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed.
- Following departmental conventions and procedures.
- Participating in ongoing training/education of industry standards and Enphase product-specific information.
- Professionally represent Enphase via all communications mediums.
- Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual.
- Performing other duties as assigned.
About the role: To give our customer the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables.
How to Apply for Enphase Energy Recruitment 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
For more details & To Apply: Click here.
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