Eaton Recruitment 2018 for Associate Customer Service Rep | B.E/B.Tech/Any degree | Pune

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Eaton Recruitment 2018 scheduled for the role of Associate Customer Service Representative for B.E/B.Tech/Any degree graduates at Pune Office.The detailed eligibility and application process are given in below.

Eaton RecruitmentEaton Recruitment 2018:

Job RoleAssociate Customer Service Representative
QualificationB.E/B.Tech/Any degree
ExperienceFreshers
Job LocationPune
Last DateASAP


Detailed Eligibility:

  • Graduate/Post Graduate
  • Data entry skills, including proofreading
  • MS Office (Outlook, Word, Excel, etc.)
  • Phone skills and customer communication skills
  • Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM
  • Flexibility and ability to multi-task required.
  • Mathematical skills
  • Reasoning ability
  • Problem Solving Skills

Job Description:

  • Manage work source which are Mailbox, Portals and SharePoint.
  • Enters/process new orders from customers through order entry systems, with emphasis on error-free order management. Enters/process changes and cancellations from customers through order entry systems using established business rules.
  • Maintains accurate and organized order files, order acknowledgements and customer contact Information.
  • Proactively communicates in a timely manner with internal and external customers (optional) about order verification, order status, pricing and shipment status.
  • Promotes customer satisfaction and achieves cycle time reduction through team-based problem solving.
  • Competency: High learning agility and able to analyze, adapt, understand complex requirements of Order management.
  • Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships

How to apply Eaton Recruitment 2018?

Interested and eligible candidates can apply for this position in online by the following link.


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