DELL Walk-in Drive | B.E/B.Tech/Any Degree | 8 & 9 January 2018

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Dell Gurgaon scheduled walk-in drive for any degree graduates for the role of Technical Support Voice Process.The detailed eligibility and venue details for dell walk-in given below.

Dell Walk-in  Drive Details:

CompanyDell International Services India Private Limited
Job RoleSr. Associate, Client Tech Support
QualificationB.E/B.Tech/Any degree
Experience0-3 years
Venue LocationGurgaon
Venue Date8 & 9 January 2018

Detailed Eligibility:

  • Any stream graduates are eligible
  • 0 to 3 years of relevant work experience required.
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Job Description:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for EWS, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to Apply Dell Walk-in Drive?

Interested and eligible candidates can attend walk-in at the following venue on 8 & 9 January 2018.

Venue Details:

Venue Date: 8 & 9 January 2018 Time: 12 PM – 3 PM

Venue:

Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurgaon – 122002

Note: Please carry a Govt ID proof.