DELL Walk-in Drive | B.E/B.Tech/Any Degree | 21 to 28 February 2017

0

Dell Hyderabad scheduled walk-in drive for any degree graduates for the role of Technical Support Voice Process.The detailed eligibility and venue details for dell walk-in given below.

Dell Walk-in  Drive Details:

CompanyDell International Services India Private Limited
Job RoleAssociate-Voice Process
QualificationB.E/B.Tech/Any Degree
ExperienceFreshers/Experienced
Venue LocationHyderabad
Venue Date21 to 28 February 2017


Detailed Eligibility:

Detailed Eligibility:

  • Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/
  • Domestic Calling experience.
  • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply
  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.
  • Both side transport facility available.

Job Description:

  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Provides direct product/service advice and guidance to customers.
  • Identifies, researches and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Identify customer needs / requirements and recommend solutions
  • Reviews and distributes pertinent cross-functional information.
  • Escalates more complex customer technical issues to senior level support.
  • Fields inbound contacts (voice/email, etc.) for both internal and external customers.
  • Responsible for pre-sales and/or post-sales service to customers.

How to Apply Dell Walk-in Drive?

Interested and eligible candidates can apply this drive by walk-in to the following venue.

Venue Details:

Venue Date: 21 to 28 February 2017 Time: 11:00 am to 2:00 pm.

Dell International Services India Pvt Ltd
Plot No. 42, Hi-tech City, Near Cyber Tower,
Madhapur, Hyderabad, Telangana 500081