DELL Walk-in Drive 2020 | Any Degree | 19 & 20 February 2020

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Dell walk-in Drive 2020 – Dell scheduled to hire for the role of Technical Support Technician for Any degree graduates at Gurgaon. The detailed eligibility and venue details for dell walk-in given below.

Dell Walk-in Drive 2020 Details:

Job Role Technical Support Technician
Qualification Any Degree
Experience 0-4 Years
Salary Best In Industry
Job Location Gurgaon
Venue Location Gurgaon
Walk-In Date 19 & 20 February 2020

Detailed Eligibility:

Qualifications:

  • Education: Any relevant Certification/Technical Qualification
  • 0 to 4 year of relevant work experience required.
  • Good Knowledge of PC Hardware/Software for desktop & portable systems

Requirements:

  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Role Responsibilities:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for Out of warranty and In warranty solution sales.
  • Performs work in accordance with standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to Apply Dell Walk-in Drive 2020 for Technical Support Technician?

All interested and eligible candidates can attend the walk-in drive at the following venue on 19 & 20 February 2020.

Venue Details:

Date: 19 & 20 February 2020 Time: 12 PM to 3:00 PM



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Venue:

Dell International Services,
Vipul Tech Square, Sector – 43,
Near Sector 42-43 rapid metro station,
Gurgaon – 122002

Note: Please carry an updated CV, a valid Govt. ID proof.