DELL Walk-in Drive 2019 for Technical Support | B.E/B.Tech/Any Degree | 13 June 2019

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Dell scheduled walk-in drive for any degree graduates for the role of Technical Support Technician at Gurugram. The detailed eligibility and venue details for dell walk-in given below.

Dell Walk-in Drive Details:

CompanyDell International Services India Private Limited
Job RoleTechnical Support Technician
QualificationB.E/B.Tech/Any degree
Experience0-4 years
SalaryBest in Industry
Job LocationGurugram
Venue LocationGurugram (Haryana)
Venue Date13 June 2019

Detailed Eligibility:

  • Graduate with 0 to 3 years of relevant work experience required.
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Job Description:

  • Solves moderately complex customer issues on any product.
  • Provides first- or second-level support in the inbound or outbound contact center.
  • Prioritizes work based on time and complexity requirements. Exercises sensitivity to due process and proper pacing.
  • Routes customers when appropriate to proper support queues.
  • May identify opportunities for process improvements that contribute to the achievement of business metric goals.
  • Solves problems consistently and completely with minimum supervision.
  • Partners with team members to obtain resolutions to complex technical issues.
  • First point of contact for customer escalations.
  • Performs quality audits.

How to apply for Dell Walk-in Drive 2019?

Interested and Eligible candidates attend walk-in at the following venue on 30 & 31 May 2019.

Venue Details:

Venue Date: 13 June 2019 Time: 12.00 pm

Venue:

Dell International Services,
Vipul Tech Square,
Sector – 43, Near Sector 42-43
Rapid Metro Station,
Gurugram – 122002 (Gurgaon)

Note: Please carry a resume & valid Govt. ID proof.