Dell Recruitment 2018 for the post of Sr Technician, IT Support for B.E/B.Tech/MCA graduates at Gurgaon Office.The detailed eligibility and application process are given in below.
Dell Recruitment 2018 Details:
|Job Role||Sr Technician, IT Support|
- Candidates should possess a degree B.E/B.Tech/MCA from any recognized University.
- Typically requires 1+ years of related experience
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- Skilled in hardware, software and/or operating systems environment
- Knowledge of appropriate networks, products and protocols
- Troubleshooting skills
- Customer Service skill
- Full understanding of ticketing systems and ability to log/update/close tickets, prioritize issues and balance workloads bringing customer tickets to full resolution
- Possess full understanding of installing, troubleshooting, configuring, and repairing Desktops, laptops and printers
- Possess knowledge on OS installation, configuration and MS office suite
- Possess basic knowledge on VC setup and troubleshooting
- Possess basic knowledge on exchange activesync and configuration of emails on iPhone and Android
- Recommend hardware and software solutions to the customer and the business unit
- Able to diagnose problems and fully support (install, troubleshoot, configure and repair) a variety of internal and third party applications for client workstations and servers in both the desktop and lab environments
- Possess a Working knowledge of of protocols (TCP/IP and subnetting), VPN, and basic
commands from the command prompt (ipconfig, tracert, etc.)
- Possess a working knowledge of and use commands to configure, move, add, and change telephone extensions within the same building
- Communicate highly technical information to both technical and nontechnical employees
- Provide outstanding customer service and world class support in a large, fast paced, high pressure, corporate environment.
- Assists in coordinating with vendors for resolution of user’s issue
How to apply Dell Recruitment 2018?
All interested and eligible candidates can apply for this position in online as soon as possible.
To Apply: Click here