Danaher Recruitment 2020 for Systems Support Engineer | B.E/B.Tech/M.Tech | Gurugram

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Danaher Recruitment 2020 – Danaher scheduled to hire Systems Support Engineer for B.E/ B.Tech/ M.E/ M.Tech graduates at Gurugram. The detailed eligibility and application process are given below.

Danaher Recruitment

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Danaher Recruitment 2020:

Job Role Systems Support Engineer
Qualification B.E/ B.Tech/M.E/M.Tech
Experience 1-3 years
Job Location Gurugram, Haryana
Last Date ASAP

Detailed Eligibility:

  • Education: Bachelor’s Degree (or equivalent) in Engineering/ Electronics / IT
  • Experience: Three or more years of relevant experience in clinical laboratory instrumentation/ software/ systems or Technical Support
  • Master’s Degree with 1-2 Years related work experience
  • Willing to work in night shifts.

Knowledge and skills:

  • Fluent English (written and oral) is required
  • Customer-oriented – understands customer expectations and empathizes with customer & patient needs
  • Experience using and/or troubleshooting one or more of the following preferred: Laboratory analytical diagnostic equipment, medical devices, and software/ IT and computer networking/communication protocols/
  • MS Windows Operating systems and databases (MS SQL)/ Laboratory Information Systems (LIS)
  • Knowledge and use of commercial computer application packages (MS Office)
  • Familiarity with SalesForce.com (or similar CRM System) a plus
  • Curious & self-motivated with the ability to learn a complex technology platform quickly
  • Proactively analyzes complex problems, draw conclusions and propose precise action plans
  • Works independently in a structured manner with the ability to prioritize critical tasks
  • Builds collaborative work relationships with different teams, including Field Service, Sales, Marketing and Quality
  • Thrives in a dynamic and fast-paced environment

Job Responsibilities:

  • Engage customers to collect and compile detailed information about customer complaints
  • Conduct advanced data analysis and troubleshooting, applying a deep understanding of the underlying instrument, software and operating system functionality
  • Investigate and resolve advanced customer complaints
  • Document complaints and resulting investigations in the complaint management system
  • Interface with Service and Global Product Support to escalate and resolve more complex cases
  • Adhere to Quality Management System procedures
  • Maintain product knowledge and support continuous improvement efforts
  • Contribute to quality compliance through accurate and concise case documentation
  • Represent Technical Support on projects and operational teams, communicating findings back to Technical Support
  • Complete all assigned and required training satisfactorily and on time
  • Performs additional tasks as assigned by the Technical Support Manager or Supervisor

How to Apply Danaher Recruitment 2020 for Systems Support Engineer?

All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

To Apply: Click here

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