Cornerstone Internship 2025: Cornerstone is scheduled to hire for the Intern – Global Customer Support – Escalations Team role. Candidates with Any Degree qualifications are eligible to apply for this position. Candidates looking for an internship in Pune can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Candidates can apply for the Harman Internship
Cornerstone Internship 2025 – Details:
| Job Role | Intern |
| Job Category | Internship |
| Qualification | Any Degree |
| Experience | 0 – 6 months |
| Stipend | Best in industry |
| Job Location | Pune |
| Last Date | ASAP |
Detailed Eligibility:
Intern – Global Customer Support – Escalations Team:
- The candidates should possess Bachelor’s Degree in relevant field
You’ve got what it takes if you have…
- 0 – 6 months experience into Product support.
- Technical aptitude and willingness to learn.
- High organizational skills and attention to detail.
- Experience with customer service management software (Salesforce a plus).
- Customer Service or Technical Support experience.
- Proficient with Microsoft Office applications
- Strong analytical and problem-solving skills.
- Added Advantage—Familiar with support workflows and processes and experience working with CRM applications like Salesforce in an SLA-driven ecosystem.
- The role requires working in a 24×7 environment (mostly US shifts).
- Location – Pune MH (on-site)
In this role you will…
- Monitor case escalation inbox and provide email acknowledgement responses to internal requestors.
- Review case escalation email requests and ensure the required information is provided. If not, request appropriate details.
- Create a case escalation in Salesforce CRM.
- Ensure proper ownership and action are taken on case escalations.
- Perform basic reporting on the volume and quality of case escalation requests.
Job Description: This role is part of the Global Customer Support Team, responsible for triaging incoming customer support case escalations from internal stakeholders. The individual will follow the standard operating procedures and playbooks for case escalation triage.
How to Apply for Cornerstone Internship 2025?
Interested and eligible candidates can apply for this Internship online as soon as possible using the link below.
For more details & Apply: Click here.
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