Chargepoint Recruitment 2026: Chargepoint is scheduled to hire an Associate Technical Support Engineer for BA/B.Com/BBA/BMS graduates. Candidates looking for jobs in Bangalore can utilize this job opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Candidates can apply for Cognizant Careers.

Chargepoint Recruitment 2026 – Details:

Job Role	Associate Technical Support Engineer
Job Category	IT Jobs
Qualification	BA/B.Com/BBA/BMS
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Bangalore
Last Date	ASAP

Detailed Eligibility:

Associate Technical Support Engineer:

Requirements:

BA or BCom or BBA or BMS graduate only
Strong communication, interpersonal, motivational, and organisational skills.
Willing to work in night shift.

Skills & Competencies

Customer Service experience. Engagement with customers through live calls; queues; multitask with customers over phone and other Communication tools.
Working in an open and collaborative environment, proactive integration and connectivity with peers, demonstrate strong sense of teaming and continuous willingness to share, learn and collaborate.
Effective verbal communication skills. Active and reflective listening, in-depth questioning skills to foster an immediate customer relationship/connection, ability to explain technical topics in simple terms.
Effective written skills. Writing of Knowledge Management articles; case summary notes to ensure universal understanding for all relevant stakeholders.
Time management. Prioritize and plan time effectively, with ability to pivot swiftly under pressure to meet deliverables.
Situational adaptability. Apply flexibility and behavioural strategies to adapt to changing priorities in a dynamic working environment.
Drive Results and Problem Solving. Maximize engagement with team members to ensure effective problem solving, resulting in timely case resolution.
Troubleshooting and Problem Solving. Think quickly and react to customer impacting situations. Effective case resolution, say do mind-set with a commitment to carry through to resolution.
Accountability/Ownership. Proactive continuous learning, continued development plan to enhance skills and bridge gaps.

What You Will Bring to ChargePoint:

Take ownership and resolve assigned cases via a ticketing tool; technical questions and inquiries from ChargePoint customers.
Resolve cases per productivity, performance and SLA standards and support goals.
Answer technical questions/problems; Providing appropriate workarounds or solutions.
Research, document, and assess when it is necessary to engage with team members to enable timely issue resolution.
Contribute to Knowledge Management (KM), via case documentation.
Author or update technical documents into Knowledge Management (KM) for inclusion into support knowledge base.
Identify and escalate complex issues to the appropriate teams for further resolution.

What You Will Be Doing:

Respond to customer inquiries (voice or email) for EV charging stations as a Associate Technical Support Engineer – Home Support.
Provide technical support to ChargePoint customers, partners, and field support staff with focus on diagnosing, troubleshooting, and debugging ChargePoint software and hardware.
Position provides an opportunity to continuously develop technical skills through learning and supporting next generation Electric vehicle products.
Position requires a motivated, self-starter and self-learner with a customer-first attitude.