CGI Recruitment 2021 – CGI scheduled to hire for the role of Associate Systems Engineer- for B.E/ B.Tech/Any degree graduates at Chennai. The detailed eligibility criteria and application process are given below.
CGI Recruitment 2021 Details:
|Job Role||Associate Systems Engineer|
- Customer Service & Support
Customer Service & Support
Your future duties and responsibilities:
Respond to requests for technical assistance by following prescribed procedures.
Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents
Log all contacts and document all the activities and results accurately and completely within the incident management tool.
Assign unresolved tickets to the appropriate support team.
Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
Identify and escalate tickets requiring urgent attention and action.
Stay current with system information, changes and updates.
Adhere to work schedules, attendance and leave policies. Expected to work in a 24/7 environment on rotational shifts
Comply with CGI and Client’s IS/IT policies, code of conduct and quality standardsParticipate in the recruitment process for initial member screening
Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
How to Apply CGI Recruitment 2021 for Associate Systems Engineer?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
For More Details & Apply: Click here
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