CGI Recruitment Scheduled for post of Associate Software Engineer at Bangalore.The detailed eligibility and application process are given in below.
CGI Recruitment 2017 Details:
| Job Role | Associate Software Engineer |
| Qualification | B.E/B.Tech/M.E/M.Tech |
| Experience | Freshers |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Associate Software Engineer-Java
Skills:
- Java
- Java Enterprise Editions JEE
Position Description:
First level Applications Development professional, representing the most common entry point into the organization. Performs routine activities related to applications development. Focuses on learning and acquiring work skills/knowledge in the Applications Development field.
Your future duties and responsibilities:
- Translating business requirements and objectives into application code
- Develop and test the software
- Keep performance and scalability of systems in mind when developing
- Execute maintenance & support activities
- Participate in technical competence building initiatives in the team
Associate System Engineer – Service Desk Analyst
- Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
- Knowledge of customer service principles and practices, ITIL and ITSM
- Knowledge of IT applications, systems and networks
Skills:
- Communication (Oral/Written)
- Diagnostics & Resolution
- Problem Solving/DecisionMaking
- Telephony
Position Description:
The Level 1 Service Desk Technician provides user support and customer service on Company-supported computer applications and platforms. The primary purpose is to diagnose, prioritize, troubleshoot and resolve incidents and service requests reported by the Client via telephone, online chat, email or a Web portal.
Your future duties and responsibilities:
• Respond to requests for technical assistance by following prescribed procedures.
• Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents
• Log all contacts and document all the activities and results accurately and completely within the incident management tool.
• Assign unresolved tickets to the appropriate support team.
• Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
• Identify and escalate tickets requiring urgent attention and action.
• Stay current with system information, changes and updates.
• Adhere to work schedules, attendance and leave policies.
• Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards
How to apply CGI Recruitment?
All eligible candidates can apply for this position in online as soon as possible.
To Apply: Click here (Java) Click here (Service Desk Analyst)
