CGI Off Campus Drive 2023 is scheduled to hire B.E/B.Tech/B.Sc/BCA graduates for the role of Associate Systems Engineer at Bangalore/Chennai. The detailed eligibility and application process are given in below.
CGI Off Campus Drive 2023:
|Job Role||Associate Systems Engineer|
|Experience||06 months – 3 years|
|Salary||upto Rs 4 LPA|
Associate Systems Engineer-Service Desk Technical Analyst:
Qualification: Bachelor’s degree in Computer Science or related field or higher education with relevant experience.
- Customer Service & Support
Roles & Responsibilities:
- Research reported incidents using available information sources and tools.
- Diagnose, triage, and resolve hardware, software, applications or basic network-related incidents.
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
- Expected to work in a 24/7 environment on rotational shifts Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards participate in the recruitment process for initial member screening.
- Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
- Knowledge of customer service principles and practices, ITIL and ITSM Knowledge of IT applications, systems and networks.
- Experience in handling technical support for an international organization.
- Problem analysis and solving Learning, adaptability and attention to detail.
- Ability to type while handling customer contact Tolerance to stress, performance driven and continuously improving work experience required.
- We are looking for an experienced Java Backend Developer to join our team.
- The ideal candidate should be passionate about coding and developing scalable and high-performance applications.
- You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients.
How to apply for CGI Off Campus Drive 2023?
Interested and Eligible candidates can apply to this drive by following the link as soon as possible.
For More Details & Apply: Click here