Capgemini Walk-in Drive | 2015 & 2016 Batch | 21 January 2017

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Capgemini scheduled walk-in drive for B.Sc/BCA-2015 & 2016 Batch Graduates in Bangalore for Service Desk profile.The detailed eligibility and venue details for the Capgemini walk-in are given below.

Capgemini walk-inCapgemini Walk-in Drive Details:

Company Name:Capgemini Technology Services India Limited
Job Role:Service Desk
QualificationB.Sc/BCA
Batch ( Year of Passing)2015/2016
Branch/DisciplineAny Branch
Salary OfferedRs 2-2.5 LPA
Venue LocationBangalore
Venue Date21 January 2017
Job LocationBangalore

Eligibility Criteria:

  • Should have scored 50% or above in academics SSC , HSC and graduation (aggregate of 4/5 semesters in graduation).
  • Only 1 year Gap between 10th and 12th or 12th and BSc/BCA in education
  • Must have good English written / verbal communication skills
  • Graduates must be from following branches only: Computer Science, Information Technology, Electronics, Mathematics, Physics, Statistics, Chemistry

Detailed Job Description:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
    probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Note for Students:

  • Should be open for relocation to any of the company premises in India
  • Should be willing to work for any of the Business Units/ Service lines

How to apply Capgemini Walk-in?

Eligible and interested candidates apply this drive in online and attend the walk-in drive in the following venue on 21 January 2017.

To Apply: Click here

Venue Details:

Date: 21 January 2017 Time: 9 AM to 12 PM

RMZ Ecospace, building – 6B,
Pritech park,
Bangalore – 560037

Documents required:

  • Updated Resume
  • 2 Passport sized photographs
  • 1 photo identity proof
  • Photocopy of Certificates and Mark sheets of 10th, 12th, UG – all Semester marksheets,
  • PDC (ONLY 2016)/Degree Certificate
  • Black or Blue Ball point pen